Hilton Alexandria Green Plaza

My stay at the Hilton Alexandria Green Plaza was truly enjoyable. The hotel’s prime location in Smouha, next to the Green Plaza Mall, made it incredibly convenient for shopping and dining. The rooms were spacious, clean, and provided a comfortable retreat. The breakfast and dinner buffets were a highlight, offering a wide variety of delicious options that catered to different tastes. Special thanks to Eman from the buffet team, who was incredibly friendly and attentive, making every meal a delightful experience with her warm service.

Warm greetings from Alexandria, I would like to sincerely thank you and the entire team at Hilton Alexandria Green Plaza for the exceptional hospitality and service. This has truly been the best hotel stay I’ve had in the past 10 years. The experience was so delightful and memorable that I decided to extend both my vacation and my stay in Alexandria just to spend more time at your wonderful hotel. Thank you once again for making my stay so special. I look forward to returning soon and will certainly recommend your hotel to friends and colleagues. Warm regards, Rafat Badran

The location is good for families. The hotel is located inside a shopping centre. There are a lot of activities and restaurants for the family. The hotel itself has 4 restaurants and the food is tasty. We were given the newly refurbished room. The room was quiet but is little bite far from the pool. There is an indoor and outdoor pool and the spa facilities are a bonus. We had a lovely stay. The pillows were too hard. Please ensure that you can offer soft pillows to customers. The check out is at 12.00pm. We went for a walk around 9 am and when we came back, our room was opened and a member of the cleaning staff was inside our room and when he saw us, he asked us when we were checking out. I did find it quite intrusive. They should be told by the reception when the room is vacant and not asking customers when they were to leave. Not professional. Apart from that, we had a lovely time.

New section of rooms was amazing but with a decent view nor many options when it comes to family staying, restaurants of the hotel were not sufficient neither is the room service food, but the location of it is very good there’s a complex of modern places surrounding it and a Starbucks, place is nice for a couple of days, the staff tries there maximum effort to be at your service. Only disappointing part was that we have not been offered to stay in the new section until we discovered it in the the facility, but the reception staff were flexible in admitting us to it. Rooms packages were not clear to us especially regarding the meals arrangements, also the executive lounge was really disappointing.

It is a cozy and clean hotel with a great location, connected to a live shopping mall with lots of shops, cafes, and restaurants. The reception staff are very decent and helpful. Mr. Sherif gave us a complimentary upgrade to an executive room. The way from the lobby to the rooms with an interior design of an airport bridge takes you to the airplane. Room service is a rapid. The hotel has a spa, salon, and massage service, which is great during your stay, even if it's short.